PhoneTag

PhoneTag Rapidly Activates Services for Cincinnati Bell

admin — Tue, 26 Jun 2012 09:25:11 +0000

Ditech Networks (Nasdaq: DITC), a leading provider of advanced voice processing solutions, today announced that Cincinnati Bell has selected Ditech’s PhoneTag solution for voicemail-to-text services. The PhoneTag voice-to-text platform enables service providers to deliver new messaging solutions that add value to traditional voicemail for consumer and business customers.

“Cincinnati Bell was very impressed with the availability and responsiveness of the Ditech team during our recent changeover,” said Karen Bruce, director of wireless data services at Cincinnati Bell. “Within 48 hours, our platform was integrated and operating with the PhoneTag service, and we are pleased with its performance.”

PhoneTag offers a breadth of voice-to-text services, from mass market automated to enterprise-ready hybrid solutions. PhoneTag services are also available in multiple languages.

“We were very pleased to be selected by Cincinnati Bell as they have a lot of experience among U.S. mobile carriers in delivering voicemail-to-text services,” said Ken Naumann, President and CEO of Ditech Networks. “We have added a lot of flexibility into the PhoneTag platform to quickly and cost-effectively enable new carriers to rapidly roll out service, and I am happy that Ditech could demonstrate this to Cincinnati Bell.”
About Ditech Networks

Ditech Networks provides advanced voice processing solutions that perform tasks spanning from voice-enabled Web 2.0 and unified communications services to voice quality enhancement. Ditech believes in the power and simplicity of human speech; its solutions deliver high-quality voice communication and it is currently developing compelling voice capabilities to new communications methods like social networking and text messaging, allowing consumers to use voice in ways that make sense in today’s Web 2.0-savvy world.

Leveraging over 20 years of deployments with communications providers around the world, Ditech’s products help global communications companies meet the multiple challenges of service differentiation, network expansion and call capacity, by delivering consistent, dependable voice quality. Ditech’s customers include Verizon, Sprint/Nextel, Orascom Telecom, AT&T, Telus, and West Corporation. Ditech Networks is headquartered in Mountain View, California.
About Cincinnati Bell Inc.

With headquarters in Cincinnati, Ohio, Cincinnati Bell (NYSE: CBB) provides integrated communications solutions–including local, long distance, data, Internet, entertainment and wireless services–that keep residential and business customers in Greater Cincinnati and Dayton connected with each other and with the world. In addition, Cincinnati Bell provides best-in-class data center colocation services to enterprise customers in the Midwest and Texas with fully redundant power and cooling solutions. Complementing the colocation products, Cincinnati Bell also offers complex information technology solutions such as managed services and technology staffing. For more information, visit www.cincinnatibell.com.
Media Contact

Karl Brown
VP of Marketing, Ditech Networks
+1 (408)-623-1346
kbrown@ditechnetworks.com
Investor Contact:

Bill Tamblyn
CFO, Ditech Networks
+1 (408)-623-1309

Innovative Systems Selects Ditech Networks’ PhoneTag Service for Voice-to-Text

admin — Tue, 26 Jun 2012 09:24:43 +0000

MITCHELL, SD – Innovative Systems APMAX customers utilizing Unified Messaging will now be able to offer voice-to-text functionality. This feature will be made possible because of an agreement with Ditech Networks, Inc. for their Phone Tag Voice-to-Text (“VTT”) solution.

The Innovative Systems Unified Messaging application is the most widely deployed Voice Messaging platform in the independent telecom market, with systems in service across North America. According to Innovative Systems’ Voice and Video Service Director, Ryan Tupper, “We have been looking at VTT conversion technology for quite some time and wanted a reliable, highly scalable solution that makes sense for small and large service providers alike.” Tupper adds, “In addition to the text transcription, a subscriber can also receive an MP3 file of the actual voice message that they can listen to without being redirected to a website like other solutions on the market.”

“Ditech Networks’ Phone Tag solution provides an industry-leading carrier-grade VTT solution,” says Karl Brown, Vice President of Marketing at Ditech Networks. “The solution provides easy integration with a carrier’s existing voicemail infrastructure to provide safe, secure, quick, and accurate voicemail transcription using proprietary technology.”
About Ditech Networks

Innovative Systems offers the APMAX IMS Application Server, the only platform in the industry that delivers enhanced voice services and IPTV video solutions, eLation, a fully integrated OSS solution which includes billing, financials and staking and mapping applications. With over 1200 systems in service throughout North America, Innovative Systems is one of the leading suppliers of telecommunications hardware and software for the Independent Telco Market. For more information, please contact the Innovative Systems Corporate Office at 605-995-6120 or visit www.innovsys.com.
Media Contact

Karl Brown
VP of Marketing, Ditech Networks
+1 (408)-883-3682
kbrown@ditechnetworks.com
Investor Contact:

Bill Tamblyn
CFO, Ditech Networks
+1 (408)-883-3691

StreamWIDE to Distribute Ditech Networks’ PhoneTag Voicemail-to-Text to Differentiate their StreamWIDE Messaging Product Line

admin — Tue, 26 Jun 2012 09:24:12 +0000

Ditech Networks (Nasdaq: DITC), a leading provider of advanced voice processing solutions, today announced a partnership with StreamWIDE whereby together the companies can offer service providers a compelling voice messaging experience that includes voice-to-text servies. Voice-to-text allows service providers to expand their value added services offering and increase revenues. Together, StreamWIDE and Ditech can offer a fully cloud-based solution for voice-to-text services, thereby allowing service providers to launch voicemail to text services more quickly and at lower costs.

“Ditech’s PhoneTag Voicemail-to-Text service nicely complements StreamWIDE’s messaging offering”, said Pascal Beglin, StreamWIDE CEO. “Further, PhoneTag’s multiple language support allows us to support our customers in North and South American as well as European markets.”

StreamWIDE’s voice messaging solutions enable carriers to launch compelling new value-added services including voicemail, visual voicemail, voice-SMS, and integration with social networks. PhoneTag’s voice-to-text capabilities complement the StreamWIDE offering by converting audio accurately into text.

“StreamWIDE is at the forefront of developing cutting edge messaging products for service providers,” said Ken Naumann, CEO of Ditech Networks, “and we are thrilled to be StreamWIDE’s partner in expanding their messaging offering to cover voice-to-text services.”

Both Ditech Networks and StreamWIDE will have a presence at Mobile World Congress in Barcelona on February 27, 2012 – March 1, 2012. For more information, please visit the Ditech stand in Hall 1 at 1E52 or StreamWIDE’s booth in Hall 2 at 2H50.

For further details about StreamWIDE, contact:
Régis Rain
Director, Marketing & Communication
Tel: +33 (0)1 70 08 51 00
About Ditech Networks

Leveraging over 20 years of deployments with communications providers around the world, Ditech’s products help global communications companies meet the multiple challenges of service differentiation, network expansion and call capacity, by delivering consistent, dependable voice quality. Ditech’s customers include Verizon, Sprint/Nextel, Orascom Telecom, AT&T, Telus, and West Corporation. Ditech Networks is headquartered in San Jose, California. For more information, visit www.ditechnetworks.com.
Media Contact

Karl Brown
VP of Marketing, Ditech Networks
+1 (408)-883-3682
kbrown@ditechnetworks.com
Investor Contact:

Bill Tamblyn
CFO, Ditech Networks
+1 (408)-883-3691
btamblyn@ditechnetworks.com

TelAssistant Phone Answering Service Partners With PhoneTag

admin — Tue, 26 Jun 2012 09:21:50 +0000

LAS VEGAS, Feb. 15, 2012 /PRNewswire/ — TelAssistant is thrilled to announce their newfound partnership with Ditech Networks for their PhoneTag solution that converts voicemails to text and delivers them to you via e-mail and/or text messages. TelAssistant, a phone answering service that screens calls, takes accurate messages, and seamlessly patches the call through to your phone or other devices, is delighted by the new benefits of this partnership. Now with PhoneTag’s new technology every voicemail that is received can be converted to text and sent to business owners. These added features in TelAssistant make sure that a client’s small to large businesses, medical offices, law firms, or home businesses never miss a call, voicemail, or any important message.

Nathan Strum, CEO of TelAssistant stated, “We think this partnership between TelAssistant and Ditech Networks will be a game changer in the communication industry, helping small business owners save time, money, and ultimately work more efficiently by getting their voicemails delivered through email or text messaging.”

TelAssistant knows that first impressions count; their virtual office phone systems allow businesses to gain an efficient reputation by never missing a call. PhoneTag also understands how busy business owners are, so they have created a fast and easy way to handle voicemail. This new feature instantly saves time and money while business owners see who called and what they said, whether they are sitting in a business meeting or traveling on the road. As the best call answering service for small businesses, they will schedule appointments, process orders, and follow exact guidelines. Business owners train professional TelAssistant receptionists as they would in-house employees. The combination of TelAssistant’s trained professionals and PhoneTag’s technology is an unbeatable partnership to businesses, freeing up time to focus on in-office tasks.
About Ditech Networks

TelAssistant is a professional telephone answering service for small businesses. They screen calls, take messages, forward callers, schedule appointments, process orders, and follow guidelines set by the business owner. Business owners train professional TelAssistant receptionists to handle calls in the way they wish. TelAssistant’s business telephone service can be explored via the company’s website and can be customized to include any range of locations, phone numbers, or support services. For more information, please visit www.telassistant.com, or call 866-574-4555. Follow TelAssistant on Twitter at (twitter.com/telassistant) or on Facebook at (facebook.com/telassistant)
Media Contact

Karl Brown
VP of Marketing, Ditech Networks
+1 (408)-883-3682
kbrown@ditechnetworks.com
Investor Contact:

Bill Tamblyn
CFO, Ditech Networks
+1 (408)-883-3691

Ditech Networks Welcomes Bright House Networks to PhoneTag Voicemail-to-Text Services

admin — Thu, 21 Jun 2012 11:59:51 +0000

TMCNET, Enterprise Call Recording Featured Article, By Paula Bernier, APR 9, 2012The ease-of-use benefits that voicemail transcription services offer are pretty simple to understand. But that’s just the tip of the iceberg. Some industries require that employees record phone interactions. That means it’s very helpful if those records can be easily located and searched after the fact, and having those records in written form helps with all of that. Voicemail transcription is also a very handy tool for such professions as reporters. Yet many businesses have legacy voicemail systems that don’t support this kind of thing. Ditech Networks is among the companies offering voicemail transcription services, and its services work with any PBX. “This service is very sticky,” says Vishal Agrawal, sales director of North American Voice to Text at Ditech Networks. Ditech Networks this year launched a channel program through which it sells its voicemail transcription services. While it has already offered its voicemail transcription services through carriers like VoIP providers, now it’s expanded the go-to-market strategy to also work directly with master agents and subagents, says Agrawal. The Ditech Networks program provides agents with a dedicated channel manager. Ditech Networks has been around for more than 15 years selling voice processing solutions. Its products are using in a wide variety of networks, including in VoIP, wireless and wireline networks. The company’s customers include Verizon, Sprint/Nextel, Orascom Telecom, AT&T, China Unicom, Global Crossing, and West Corp. In other recent news from Ditech, the company announced a partnership with to deliver voice-to-text services. “Ditech’s PhoneTag Voicemail-to-Text service nicely complements StreamWIDE’s messaging offering,” says Pascal Beglin, StreamWIDE CEO. “Further, PhoneTag’s multiple language support allows us to support our customers in North and South American as well as European markets.” StreamWIDE’s voice messaging solutions enable carriers to launch value-added services including voicemail, visual voicemail, voice-SMS, and integration with social networks. PhoneTag’s voice-to-text capabilities complement the StreamWIDE offering by converting audio accurately into text. See the original Enterprise Call Recording Featured Article at TMCnet’s Call Recording News Coverage.